RemindLock support
Updated
For help with RemindLock, email [email protected].
Stuck in a lock
- Open RemindLock and use the emergency unlock: once a day, it lifts all locks for 15 minutes.
- Or drop the reminder: type "I'm dropping" plus its title, and the lock ends.
- Phone, Messages and your always-allowed apps never lock.
See How it works for the full flow.
Your subscription
- Manage or cancel it in your iPhone's Settings: tap your name, then Subscriptions.
- On a new iPhone, tap Restore purchases in RemindLock to get your plan back.
- Refunds go through Apple: request one at reportaproblem.apple.com.
Common questions
Whether you can cheat, what happens if you can't do it now, why it needs Screen Time and what data it collects are answered in the FAQ.